The Zoyto.com Return Policy
You may return merchandise purchased at Zoyto.com if it meets the guidelines
below.
Guidelines
You may return merchandise by mail to our return center. You will receive a
credit for your purchase only if it meets the criteria below. We do not offer
merchandise exchanges.
14-Day Return Period
Fourteen days from the date merchandise was received, refunds are available
on computers, monitors, printers, notebook computers, projectors, camcorders,
digital cameras and radar detectors.
30-Day Return Period
Thirty days from the date merchandise was received, refunds are available on
the remainder of our products (see exceptions below).
Exceptions
Items that are abused
Opened computer software, movies, music and video games
(To get credit for these items, they must be unopened. If the original is damaged
or defective, please see details below.)
Any merchandise missing the original Universal Product Code (UPC) cannot be
returned. If the item is damaged or defective, please see details below.)
Restocking Fee
A 15% restocking fee will be charged on opened notebook computers, projectors,
camcorders, digital cameras, radar detectors, GPS/navigation and in-car video
systems. A 25% restocking fee will be charged on special order products,
including appliances. These fees apply unless the item is defective or damaged,
you receive the wrong item, or the fee is prohibited by law.
Missing Item or Damaged Product Fee
A missing item or damaged product fee will be charged for any product missing
the original box, packaging material, contents, accessories and/or manuals
(i.e., any product not in "like new" condition).
Damaged or Defective Items
If you return a damaged or defective item by mail or to a Best Buy store, you
will receive a credit. You may then choose to purchase a replacement item
in the store or online.
Personal Data
Please remove all personal data (e.g., computer or wireless phone data, videotapes)
from any returned products. Zoyto is not responsible for any personal data
left on or in these items.
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